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Computer Repair

Published March 21, 2025, 5:15 a.m.

Get reliable computer repair services at LapFix. We provide expert repair solutions for both PC and Mac devices. Visit us for fast, professional service at LapFix Computer Repair

Computer Repair

Installing or reinstalling Windows on your HP laptop should be straightforward. However, encountering the ÒCouldnÕt find any drives. To get a storage driver, click Load driverÓ error can be frustrating. This issue prevents the Windows installer from recognizing your storage drive, halting the installation process. In this guide, weÕll delve into the causes of this error and provide a step-by-step solution to resolve it.

Understanding the Issue

During the Windows installation, if the installer cannot detect your storage drive, it typically means that the necessary storage controller drivers are missing. Modern HP laptops often use IntelÕs Rapid Storage Technology (IRST), which requires specific drivers for the installer to recognize NVMe or SATA drives.

Solution: Loading the Necessary Storage Driver

To resolve this issue, youÕll need to load the appropriate storage driver during the Windows installation. Follow these steps:

Prepare a USB Drive with the IRST Driver:

On a working computer, visit the HP Support website and navigate to the drivers section for your specific laptop model.

Download the ÒIntel Rapid Storage Technology (IRST) DriverÓ suitable for your operating system.

Extract the downloaded driver files to a USB flash drive.

Start the Windows Installation:

Insert the Windows installation media into your HP laptop and boot from it.

Proceed with the installation until you reach the screen displaying the error message.

Load the IRST Driver:

Click on the ÒLoad driverÓ option.

Insert the USB drive containing the IRST driver.

Browse to the location of the driver on the USB drive.

Select the appropriate driver and proceed. The installer should now recognize your storage drive.

Continue with the Installation:

After the storage drive is detected, you can proceed with the Windows installation as usual.

Additional Tips

BIOS Settings: Ensure that the storage configuration in the BIOS matches the driver youÕre loading. For instance, if your BIOS is set to RAID mode, the IRST driver is necessary.

Using Official Tools: Some users have found success by creating installation media using official tools like the Microsoft Media Creation Tool, which may include necessary drivers.

By following these steps, you should be able to overcome the Hard Drive driver error and successfully install Windows on your HP laptop. For a visual walkthrough, refer to our detailed video guide below:

If you have any questions or need further assistance, feel free to leave a comment below or contact our support team.

Note: Always ensure youÕre using the correct drivers for your specific laptop model to avoid potential issues.

About Us

We provide computer repair services specializing in Apple MacBook repairs and data recovery, with over 15 years of excellence.

We provide comprehensive repair services for both Mac computers, PCs and data recovery, including laptops and desktops. From cracked screens to liquid spill repairs, our experts handle it all. We also specialize in complex repairs, such as logic board replacements, as well as data transfer and recovery from failing drives. Whether itÕs a quick fix or an intensive recovery, the experts at LapFix have you covered.

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