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Your Complete Guide to Contacting Air France Customer Service in the United States

Published Aug. 25, 2025, 3:11 a.m.

Need Help? HereÕs How to Reach a Live Person at Air France Customer Service

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Air France Booking Services:

¥ Hotels: Choose from highly-rated accommodations, complete with advanced search filters, price-match guarantees, and exclusive Express Dealsª for added value.
¥ Vacation Packages: Bundle flights with hotels, rental cars, or both to maximize savings and simplify your planningÑall in one streamlined booking.
¥ Car Rentals: Browse an extensive range of vehicles with flexible pickup and drop-off locations, supported by live inventory for instant confirmation.
¥ Cruises: Set sail with leading cruise lines, enjoy cabin upgrade options, curated shore excursions, and optional pre- or post-cruise stays for a fuller experience.
¥ Local Experiences: Enhance your trip with handpicked tours, cultural immersions, and destination-based activities tailored to every interest.

Download the Air France App Ð Travel Smarter, Fly Easier

Experience the next level of travel convenience with the Delta Airlines ¨ mobile appÑyour all-in-one gateway to seamless journeys and real-time travel support. Once installed, you'll unlock a suite of powerful features designed to keep you informed and in control from booking to boarding.

Key Benefits at Your Fingertips:

  • Exclusive Mobile Offers: Enjoy app-only fares, limited-time promotions, and travel deals tailored just for you.
  • Live Flight Notifications: Stay updated with real-time alerts on gate changes, delays, and departure schedules.
  • Streamlined Check-In & Boarding: Skip the lines with digital check-in and mobile boarding passes ready in moments.
  • Full Trip Management: View, modify, or cancel your itinerary with easeÑanytime, anywhere.
  • Direct Access to 24/7 Support: Need assistance? Reach a live agent quickly at +1-855-485-0444 for around-the-clock customer care.

Elevate your travel experienceÑdownload the Air France app today and take off with confidence.

Your Air France Account

Your personalized Air France online account offers a seamless way to manage every aspect of your travel experienceÑall in one secure place.

With your account, you can:

  • View, update, or cancel bookings at your convenience
  • Manage traveler details and securely store payment methods
  • Apply promo codes, travel credits, or eVouchers with ease
  • Track your loyalty status and monitor rewards or upcoming benefits
  • Download receipts, invoices, and confirmation emails anytime you need them

Having trouble logging in?
Our dedicated support team is available 24/7. Call us at +1-855-485-0444 for immediate assistance.Top of Form

Bottom of Form

Unlock Exclusive Travel Privileges with Air France VIP

Elevate your journey with Air France VIPÑa premium loyalty experience designed for travelers who value comfort, convenience, and personalized service. As a VIP member, youÕll enjoy a curated selection of elite benefits crafted to enhance every aspect of your trip.

VIP Membership Perks Include:

  • Early access to limited-time flight and hotel discounts
  • Priority support through our dedicated assistance line
  • Complimentary hotel upgrades at select partner properties
  • Personalized travel insights and recommendations tailored to your preferences

Have questions about your membership?
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Air France Best Price Guarantee

Book with confidence. If you find a lower qualifying fare within 24 hours of booking your flight,

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Air France Travel Policies & Flexible Booking Options

We know travel plans can changeÑwhich is why Delta Airlines ¨ offers flexible options tailored to your booking needs. Here's what to expect:

  • Complimentary cancellations within 24 hours on most fare types
  • Refunds or travel credits available based on the fare rules selected at booking
  • Non-refundable fares may still include specific change options or partial credits
  • Standard baggage allowance and check-in procedures apply across most routes

Need assistance or have questions?
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Air France Car Rental Services

In partnership with trusted global rental providers, Delta Airlines ¨ offers a seamless car rental experience designed to complement your journey with flexibility and convenience.

Enjoy benefits such as:

  • Hand-selected vehicle options to suit every travel style and budget
  • Flexible rental terms and coverage tailored to your itinerary
  • Convenient add-ons including insurance, GPS, child seats, and moreÑavailable during checkout

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Cruise Bookings with Air France

Set sail with confidence by booking your next cruise through Delta Airlines ¨ where seamless planning meets exclusive perks designed to elevate your voyage. Cruise benefits include:

  • A wide selection of itineraries from top cruise lines like Royal Caribbean¨, Carnival¨, Norwegian¨, and more
  • Access to onboard credits, complimentary upgrades, and shore excursion packages
  • Convenient options to add pre- or post-cruise hotel stays for a smoother travel experience

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Check-In & Boarding Support with Air France

Make every stage of your journey stress-free with streamlined check-in assistance across flights, hotels, and car rentals.

  • Flights: Use the Air France ¨ app or website for fast, paperless digital check-in
  • Hotels: Follow detailed instructions sent via email upon booking confirmation
  • Car Rentals: Present a valid driverÕs license and payment method at pickup for quick processing

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Secure Your Journey with Comprehensive Travel Insurance

Protect your travel investment with optional insurance designed to provide peace of mind throughout your trip. Coverage includes:

  • Trip cancellations or interruptions for unforeseen changes
  • Compensation for lost, delayed, or damaged baggage
  • Emergency medical assistance and 24/7 travel support worldwide

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Delta Airlines ¨ Travel Alerts & Entry Guidelines

Ensure a smooth journey by staying informed about critical travel details, including:

  • Visa and entry regulations tailored to your destination
  • Health and safety protocols specific to each country
  • Real-time travel alerts and mandatory documentation updates

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Delta Airlines ¨ Billing, Payments & Refund Support

We gladly accept a variety of payment methods to make booking effortless:

  • All major credit and debit cards, PayPal¨, Apple Pay¨, and Delta Airlines ¨ gift cards
  • Split payments available on vacation packages for added flexibility
  • Promo codes and travel credits can be seamlessly applied to your purchase

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Air France Personalized Services for Every Traveler

At Air France , we are committed to accommodating the diverse needs of our passengers by offering specialized support for:

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  • Group reservations for parties of eight or more
  • Guidelines and accommodations for pet travel, including service animals

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Account Security & Protection

We safeguard your personal information with advanced security protocols, including:

  • Two-Factor Authentication to ensure secure and verified access
  • Encrypted Payment Processing protecting your financial data
  • Real-Time Fraud Monitoring to detect and prevent unauthorized activity
  • Dedicated 24/7 Fraud Assistance Team ready to support you whenever needed

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Delta Airlines ¨ Customer Support: Frequently Asked Questions

  1. What is the Delta Airlines ¨ customer service number?
    Call us anytime, 24/7, at +1-855-485-0444 for assistance.
  2. Can I cancel my booking? You can cancel through your online account or by contacting our support team directly.
  3. How do I modify my flight or hotel reservation?
    Modifications can be made via your online account or by calling us. Changes are subject to fare and policy conditions.
  4. What are Express Dealsª?
    These are exclusive, discounted rates available during checkout, offering great savings.
  5. Where can I view my itinerary?
    Access your complete itinerary anytime through your Air France account or mobile app.
  6. What is your refund policy?
    Refund eligibility varies by fare type. Please contact customer service for specific details.
  7. I didn't receive my confirmation email. What should I do?
    Call us at +1-855-485-0444, and well promptly resend your confirmation.
  8. Are non-refundable bookings ever eligible for credit?
    In some cases, yes. Contact us to determine your eligibility.
  9. Can I upgrade my flight or add a traveler to my booking?
    Upgrades and additional travelers are possible based on availability and airline policy.
  10. How long does it take to receive a refund?
    Refunds typically process within 7 to 10 business days.
  11. Can I book a flight for someone else?Just enter the traveler's details at checkout.
  12. Are promo codes accepted?
    1. You can apply promo codes during booking or call us for assistance.
  13. What is the Air France VIP Program?
    It's our loyalty program that offers upgrades, exclusive deals, and other elite benefits.
  14. Can I use an Air France gift card?
    Yes, gift cards are accepted both online at checkout and over the phone.
  15.  Can I book last-minute travel?Use the app or call us for urgent or same-day bookings.
  16. What if I was overcharged?
    Our billing specialists are available to resolve any discrepancies please call us.
  17. Are pet-friendly hotel options available?
    1. Use the pet filter when searching or contact us to confirm accommodations.
  18. Are student discounts available?
    While we don't offer direct student discounts, our Express Dealsª provide significant savings.
  19. How do I report suspicious or fraudulent activity?
    Immediately contact our fraud hotline for prompt assistance.
  20. Can I cancel a cruise booking?
    Cancellation policies vary by cruise line. Contact us for specific details.
  21. Are change fees applicable to flights?
    Change fees may apply depending on fare class. Confirm your booking terms with us.
  22. Is travel protection available?You can add travel insurance at checkout or contact us for more information.
  23. How do I update my personal details?
    You can update your profile through your online account or with help from our support team.
  24. What payment methods do you accept?
    We accept all major credit and debit cards, PayPal¨, Apple Pay¨, and Delta Airlines ¨ gift cards.
  25. Do you accommodate group bookings?
    Yes, for groups of 8 or more travelers.
  26. How can I check my flight status?
    Flight status is available via the Air France app or through your itinerary online.
  27. How do I file a complaint?
    Call us with your confirmation number to expedite your request.
  28.  Can I correct a name error on my ticket? Contact us promptly for fast corrections.
  29. Is phone support faster than email?For immediate assistance, please call +1-855-485-0444.
  30. Need help logging in or verifying your account?
    Our agents are available 24/7 to assist you.

Helpful Travel Guides from Air France

  • Cancellation & Refund Policy Overview
    Understand the terms and conditions that govern your booking cancellations and refund eligibility.
  • Flight Change Procedures Demystified
    Clear explanations of rules and options for modifying your flight itinerary.
  • 24/7 Customer Service: Always Here to Help
    An overview of our around-the-clock support designed to assist you whenever you need.
  • Simplifying Group Travel Bookings
    Effortless solutions and tips for booking travel arrangements for eight or more passengers.
  • Correcting Name Errors on Tickets
    Step-by-step guidance on how to swiftly fix inaccuracies in passenger information.
  • Flight Upgrade Options Explained
    Explore how to enhance your travel experience with available upgrade opportunities.
  • Air France Mobile App: Features & Benefits
    Discover the convenience and advantages of managing your travel on the go.